CURS LB. ENGLEZA CAREER PATHS CALL CENTERS PACHETUL PROFESORULUI CU DIGIBOOK APP. ( MANUAL ELEV + GHIDUL PROFESORULUI ) 978-1-4715-5318-9
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Cod produs: 978-1-4715-5318-9
Editura: Express Publishing
Producator:
Nivel CEF: B1
Disponibilitate: Produs in stoc
Career Paths: Call Centers is a new educational resource for call center professionals who want to improve their English communication in a work environment. Incorporating career-specific vocabulary and contexts, each unit offers stepby-step instruction that immerses students in the four key language components: reading, listening, speaking and writing. Career Paths: Call Centers addresses topics including communications equipment, job opportunities, answering calls, tech support and automated systems.
The series is organized into three levels of difficulty and offers a minimum of 400 vocabulary terms and phrases. Every unit includes a test of reading comprehension, vocabulary and listening skills and leads students through written and oral production.
Included Features
- A variety of realistic reading passages
- Career-specific dialogues
- 45 reading and listening comprehension checks
- Over 400 vocabulary terms and phrases
- Guided speaking and writing exercises
- Complete glossary of terms and phrases
The Teacher´s book contains a full answer key and audio scripts.
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